Welcome to QuickScribe (https://quickscribe.io). By using our website and AI-powered speech-to-text transcription services, you agree to comply with the following terms.
1. Overview
QuickScribe is an AI-powered transcription service that converts audio and video files into accurate text. Our service supports multiple languages and file formats, providing fast and reliable transcription for professionals, content creators, and businesses. Users can sign up for a free trial, after which a subscription may be required for continued use.
2. Accounts
To use QuickScribe's transcription services, you must create an account by providing accurate information, including your email address. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. By subscribing to our services, you agree to pay any applicable fees.
3. Free Trial & Subscriptions
New users may be eligible for a free trial of our transcription services. After the trial period, a subscription may be required to access QuickScribe's full features and higher usage limits. If no subscription is purchased after the free trial, your account may be limited to basic features or suspended.
4. Transcription Services
File Upload and Processing:
- You may upload audio and video files in supported formats for transcription
- Files are processed using our AI transcription models and automatically deleted after processing
- You retain all rights to your original content and resulting transcriptions
- We do not store or retain your uploaded audio/video files beyond the processing period
Content Restrictions:
- You must own or have proper authorization to transcribe all uploaded content
- Do not upload copyrighted material without proper licensing
- Prohibited content includes illegal, harmful, or malicious material
- We reserve the right to refuse processing of any content that violates these terms
5. Data Collection and Privacy
QuickScribe collects minimal personal data, primarily email addresses for account management. We also collect non-personal data including cookies and IP addresses to provide analytics services and improve user experience. For complete details about our data practices, please refer to our Privacy Policy.
Important Data Handling:
- Audio/Video Files: Automatically deleted after transcription processing
- Transcription Text: Stored securely in your account for your access
- No Data Selling: We never sell or share your personal data or content with third parties
6. Service Availability and Accuracy
While we strive to provide highly accurate transcriptions and reliable service availability, QuickScribe cannot guarantee 100% accuracy in all transcriptions or uninterrupted service. Transcription accuracy may vary based on audio quality, background noise, accents, and other factors. We recommend reviewing all transcriptions for accuracy before use in critical applications.
7. Payment and Billing
Subscription fees are charged according to your selected plan. All fees are non-refundable unless required by law. You are responsible for maintaining current payment information. We reserve the right to suspend service for non-payment. Pricing and plans may be updated with advance notice to existing subscribers.
8. Intellectual Property
You retain all rights to your original audio/video content and the resulting transcriptions. QuickScribe retains all rights to its software, AI models, technology, and service platform. You may not reverse engineer, copy, or attempt to extract our transcription algorithms or proprietary technology.
9. Limitation of Liability
QuickScribe's liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages arising from your use of our transcription services. Our total liability shall not exceed the amount you have paid for the service in the preceding 12 months.
10. Termination
Either party may terminate the service agreement at any time. You may delete your account through your account settings. We may suspend or terminate accounts that violate these terms or for non-payment. Upon termination, your access to transcriptions and account data will be removed according to our data retention policy.
11. Updates to Terms
We may update these terms from time to time to reflect changes in our service or legal requirements. Material changes will be communicated via email or through a notice on our website. Continued use of the service after changes indicates acceptance of the updated terms.
12. Governing Law
These Terms of Service are governed by the laws of Singapore. Any disputes arising from these terms will be resolved in accordance with Singapore law.
13. Contact
For questions or concerns about these terms, please contact us at support@quickscribe.io.